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Dort FCU Blog

22

iPhone and Android Apps Updates - Quick Balance and Popmoney
By Craig Kocur

The next version of our iPhone and Android phone apps is due out any day now. Two big features in the new app are "Quick Balance" and "Popmoney Mobile".

With Quick Balance enabled you can get the balances on all of your accounts without logging into the app. To enable Quick Balance and start using it, login to the app and go to "Settings" and "Quick Balance".

Then when you go to the app all you need to do is swipe down in the middle of the login screen and pull down your balances. The last 5 transactions on all of your accounts is also available on the Quick Balance screen.

Popmoney Mobile is now part of the app too making it easier than ever to send money to a member of your family, friend, or colleague. Popmoney can even connect to your phone's contacts so you can easily setup a new person to send money to.

 

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19

Text Message Banking and Email Alerts Upgrade
By Craig Kocur

We are enhancing the experience for SMS (Text Message Banking) and Email Alerts on 01-26-2016. All alerts scheduled for the day will process normally; however, users will not be able to view or edit alerts during the upgrade from 9:00pm to 2:00am on Tuesday, January 26. Text Message Banking users will also not be able to activate new phone numbers or receive responses to SMS commands (such as BAL, LAST, TRANS, etc.) during this time.

Benefits of the Alerts Upgrade include:

  • Simplified Set-Up
  • More types of Email and Text Banking alerts
  • Additional customization options
  • More timely alerts

Login to Dort Online banking and click on the "Manage mobile alerts" link to add new alerts to your account or change your existing ones.

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3

Dort by Phone Menu Changes
By Craig Kocur

The menu options for Dort by Phone are changing on January 12. Click here to see the full list of changes.

 

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1

Get fast access to your app with Touch ID on your iPhone
By Craig Kocur

 

We’ve integrated Apple Touch ID into our mobile banking app for iPhone to help make your login even faster, easier and more secure.

  • No need to type a password — your fingerprint is all you need.
  • No extra setup — our app works with the Touch ID you already set up on your iPhone 5s, iPhone 6 or iPhone 6+.
  • No need to worry about stolen passwords

Update your app and try it.

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16

$1,000 STUDENT SCHOLARSHIP PROGRAM
By Craig Kocur

The credit union movement was founded on the philosophy of “People Helping People”.  In keeping with our philosophy, Dort Federal Credit Union has established a student scholarship program to help our members achieve their higher educational goals.  We will award three (3) scholarships each year in the amount of $1,000 each to graduating high school seniors or older students seeking to further their education after high school.  Members who have been accepted as full-time students to an accredited institution of higher learning may apply by March 4, 2016.
APPLICATIONS ARE BEING ACCEPTED NOW!
Download the Scholarship Application (click here).
CRITERIA:
1.  Student applicant must have been a member in good standing of Dort Federal Credit Union for a minimum of one year (student must be primary account holder and account must have been opened on or before  March 4, 2015).
2.  Applicant must be a high school graduate in 2016 (or earlier) with a minimum GPA of 2.5 in high school (or a minimum GPA of 2.5 in one full year of post-high school education, if applicable).
3.  Acceptance required as a full-time student at an accredited institution:  university, community college, trade school or vocational school.
4.  Applicant must write an essay (150-200 word maximum) describing what the credit union philosophy of “People Helping People” means to him/her.
5.  Two (2) letters of recommendation from influencing adults:  teacher, coach, counselor, community leader, employer, etc. must be submitted. 
6.  Special consideration will be given to students who have been involved in extracurricular and/or community service activities.
7.  Application must be postmarked or received at any Dort Federal Credit Union branch by close of business on Friday, March 4, 2016.
How to Apply: 
1.       Print and complete the Dort Federal Credit Union Scholarship Application form (Click Here).   
2.       Include an official copy of yourHigh School Transcripts and any post-high school transcripts, if applicable.
3.       Include a copy of your Letter of Acceptance as a full-time student to an accredited institution:  university, community college, trade school, or vocational school.
 
 4.      Include a 150-200 word essay explaining what the credit union philosophy of “People Helping People” means to you.
 
5.       Include two (2) Letters of Recommendation from influencing adults (for example: a teacher, coach, counselor, community leader, employer - may not be from a relative).
6.       Application must be postmarked or received at any Dort Federal Credit Union branch by close of business on Friday, March 4, 2016.  Send completed application to:   Dort Federal Credit Union, Scholarship Committee, 2845 Davison Rd., Flint MI 48506.  If you have questions, please call (810) 244-6602.
Application must be received or postmarked no later than March 4, 2016.  Late or incomplete applications will be disqualified.  Supporting documents may be mailed separately. The scholarship will be made payable jointly to the recipient and the educational institution, or individually to the recipient or institution, at the discretion of Dort Federal Credit Union.  All application information will be kept strictly confidential.  Scholarships will be awarded by July 31, 2016.

All complete applications will be reviewed by volunteer members of Dort Federal Credit Union’s Community Involvement Committee and Board of Directors and awards will be determined in a fair and consistent manner.  Dort Federal Credit Union does not discriminate on the basis of age, gender, marital status, race, religion, national origin, sexual orientation or disability.  Employees and volunteers of Dort Federal Credit Union and their family members are eligible to apply.  

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15

Mobile Deposit Updates
By Craig Kocur

The latest version of our iPhone and Android phone apps include an update to Mobile Deposit. Now you can see the last 180 days of your mobile deposit history including the real time status of your checks.

When you click on a deposit in the history you can see the front and back of the check, when it was deposited and the current status of the check. If the check has been rejected, you can see in the notes why it was rejected.

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30

Congratulations to Our Scholarship Recipients!
By Craig Kocur

Dort Federal Credit Union proudly announces our 2015 student scholarship recipients. With more than 60 applications received, the Dort Federal Board of Directors selected students based on academic and community achievement. Applications were accepted from members who are graduating high school in 2015 and planning to attend college in the fall; or are currently enrolled in a post-secondary school with full-time status. The recipients will each receive a $1,000 scholarship.

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8

Important Debit Card Notice
By Craig Kocur

Dort Federal Credit Union is currently experiencing increased debit card fraud activity in Metro Detroit area Meijer, Walmart, Sam’s Club, Costco, and other chain grocery stores. 

The stores affected are located in Allen Park, Ann Arbor, Auburn Hills, Canton, Dearborn, Hartland, Rochester Hills, Southfield, Sterling Heights, Westland, and Wixom.

Dort Federal Credit Union holds its member data to the highest level of security. Therefore, to protect our members and our institution from significant fraud exposure, we have issued a temporary block on Dort Federal Debit Cards being used at the stores in the locations mentioned above.

We apologize for the inconvenience. If you have questions about this temporary restriction, or would like to report fraud on your Dort Federal Debit or Credit Card, please call us during business hours at 810.767.8390.

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1

Security Certificate Error
By Craig Kocur

We are fixing a problem on our site that you may have run across over the last day or so. You would have noticed the problem by going to our site and seeing an error message like the one below.

 
We hope to have the problem fixed later today. In the meantime you can avoid the problem by going to dortfcu.org rather than dortonline.org. Or, if you are looking to login to Dort Online banking, you can go directly to the login at https://www.dortfcuonline.org/onlineserv/HB/Signon.cgi.
 
Sorry for the inconvenience.
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11

Data Security: How Your Credit Union is Looking Out for You
By Craig Kocur

As data breaches at merchants continue to permeate the news, we want you to know that Dort Federal Credit Union is ready to help if your personal or financial data is ever compromised. We take service to our members seriously and will do everything we can to ensure that action is taken – quickly – to help you avoid becoming a victim of identity or account theft. 

Your credit union is subject to strong data security standards established by Congress and federal regulators. While data breaches can happen anywhere, we are ready with a plan designed to ensure the safety and confidentiality of your sensitive data.

Unfortunately, merchants and retailers aren’t subject to these federal requirements. Many of them follow their own data security standards, but, as the crush of data breaches over the last couple of years has shown, these self-imposed merchant standards are no substitute for a stronger federal standard. When it comes to protecting your personal information, every measure counts.

When your debit or credit card data is breached at a merchant, the cost of card replacement or account reimbursement to you is typically paid by your credit union and not the retailer where the breach occurred. Unfortunately, this can become a very expensive proposition for the credit union, as we are often never reimbursed for these costs by merchants—as there is no liability requirement on them to pay for data breaches that occur on their watch.

We want you to know that in the event of any breach affecting your accounts, this credit union will always do what we can to make you whole. In the meantime, credit unions around the country are leading the effort to get Congress to pass legislation ensuring merchants and retailers meet a national standard for protecting any of your financial data they collect when you make a purchase and are held liable for breaches that occur on their end. We hope you will support us in this effort.

While we can’t control what happens at merchants and retailers, we want you to know that Dort Federal Credit Union will do everything we can to assist you and your family if a breach does occur when you use your debit or credit card. You can always feel free to reach our member service department at 810.767.8390.

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